Dallas:972.993.7300
Houston:281.977.7300
Toll Free:866.322.7368
Returning?
Search Apartments     How It Works     About Us     
Click here to claim your reward!

$125 CASH REWARD

  • Get paid to use our free service
  • We pay more than the nationwide competition
  • Receive the all the property specials plus our reward

ULTIMATE FREE MOVE

  • The best free move in the industry
  • Unlimited amount of free move items
  • Professional, licensed moving company

ITEMS INCLUDED IN OUR FREE MOVE

Our ultimate free move includes an unlimited amount of the free move items listed below:

Couches*
Loves seats*
Large chairs
Ottomans
Coffee tables
End tables
Sofa tables
Televisions (36" or smaller)
TV stands
Head boards
Foot boards
Mattress sets
Waterbed frames
Cribs
Night stands
Chest of drawers
Dressers
Cedar chests
Mirrors
Book shelves**
Display cabinets**
Bakers rack
Dining table
Dining chairs
Bar stools
Computer tables
Computer chairs
Speakers
Microwaves
Lamps
Pictures
2,3, & 4 drawer file cabinets
Fans
High chairs
Rugs
Bikes
Aquariums (20 gallons or smaller)
Glass tops

Receive a FREE MOVE or CASH when you use our free
Dallas apartment locator service to find your next apartment!

Your free move is based upon the bedroom size of the new apartment you are moving into plus a generous amount of boxes moved at no additional cost:

One Bedroom Apartment:
  living room, dining room, 1 bedroom, & 25 boxes

Two Bedroom Apartment:
  living room, dining room, 2 bedrooms, & 40 boxes

Three Bedroom Apartment:
  living room, dining room, 3 bedrooms, & 55 boxes

** Couches and sofas with built-in beds or recliners are not included in free move items
*** Book shelves and display cabinets must be no more than 3 feet wide and under 100 lbs

RATES FOR ADDITIONAL ITEMS

Extra boxes (75 lbs or less) $2.00
Extra boxes (over 75 lbs) $4.00
Small BBQ grill $5.00 (1 man)
Large BBQ grill $15.00 (2 man)
Washer & dryer (includes reconnect/disconnect) $18.00
Sleeper/reclining Sofa $25.00
Big Screen TV (37" or larger) $25.00
Fitness equipment $25.00
Entertainment center $25.00
Armoire $25.00
Refrigerator/freezer $25.00
Large book shelves/display cabinets (call for pricing)
Moving company will provide pricing for any other additional items.

We know that your possessions are extremely valuable. Our contracted moving company is fully insured, licensed with the Texas Department of Transportation, and members of the Better Business Bureau. Your furniture will be wrapped in quilted moving blankets and handled with care. All of your items are insured by the moving company as well.

HANDLING AND SPECIAL CIRCUMSTANCES

  • All items must be disassembled and/or disconnected, empty, and ready to move before the movers arrive. This service can be provided by the moving company for an additional fee.
  • All boxes must be packed, sealed, and ready to move before the moving company arrives.
  • The moving company reserves the right to deny service for any items they determine to be unsafe to move. Items must be able to be moved safely by two people to qualify for the free move.
  • Boxes included in free move are limited to 75 lbs each.
  • If you have an additional pick up/drop off location there is a $30 surcharge for each additional location.
  • If your pick up location or drop off location is above the 2nd floor there is a $25 surcharge for each location above the 2nd floor.
  • Items(s) that have to be moved over balconies or through windows will have a $50 surcharge.
  • There is a $50 fee if you have to reschedule or cancel your move if not done 24 hours in advance.
  • If the moving company has to sit idle (movers have to wait while customer is signing lease, getting keys to access residence, or waiting for your arrival) there will be a prorated hourly charge of $50.00 an hour that they cannot work. ($12.50 every 15 minutes they have to wait)
  • There is a $1.00 surcharge per mile each way for moves outside of the greater Dallas Fort Worth area. Call for quote.
  • Moving terms assume a local move from a residence to an apartment with no unusual circumstances such as long distance walks to apartment from parking area, non-working elevators, or blocked stairwells. There will be an additional charge of $25.00 for such circumstances.

3-HOUR FREE MOVE OPTION

We can schedule your move as an hourly rate as well. Hourly moves do not have any additional item charges or charges for special circumstances. We pay for 3 full hours of move time. The move starts when the movers begin loading your possessions and ends when they are finished. You can have the movers reconnect/disconnect and disassemble/reassemble items at no additional cost. You would only be responsible if the move went over 3 hours. Additional time is billed 15 minute increments at a rate of $79.00 an hour.

FREE MOVE DISCLAIMERS

  • Our service area includes the local Dallas Fort Worth area only.
  • Customer acknowledges that Apartment Agents is not a moving company.
  • Customer assumes the entire risk related to using Apartment Agents to facilitate a free move.
  • Customer acknowledges that no partnership, joint venture, agency or employment relationship between Apartment Agents and the independently contracted moving company is created when Apartment Agents hires/contracts the moving services for customer.
  • Apartment Agents makes no representations or warranties, whether express or implied, and in no event will be liable to customer or to any third party for any damages, costs, lost profits, or expenses resulting in any manner, directly or indirectly, from a free move arranged by Apartment Agents for customer.
  • Apartment Agents and our independent moving company reserve the right to refuse service to anyone. Customer will receive the cash reward offer if customer has met all qualifications and is refused service.
  • In the event a customer does not qualify for the full free move offer Apartment Agents may offer customer a reduced free move credit at our discretion. See how to qualify.
  • Apartment Agents will only pay the independently contracted moving company the amount of the reduced free move credit. Customer is responsible for any additional charges.

REWARD FAQ

Q Does your free move include everything I need moved or are there any extra charges involved?

A Our free move offer is the most inclusive in the industry. Your free move includes an unlimited amount of Free Move items plus an extremely generous amount of boxes included at no additional cost. The majority of our moves are completely free, however there are some items and circumstances that are additional.

Q What makes your free move offer better than other offers I see?

A Our free move is the most inclusive free move in the industry. It includes more free move items and will move an unlimited amount of these items. We also use a professional moving company to provide our free move that is licensed, insured, and members of the Better Business Bureau.

Q If I'm moving into an apartment with a roommate and they are moving from a different address than I am, do we both get moved for free?

A Yes. There will be a $30.00 fee for each additional pickup/drop off stop.

Q Another locator service offered me different free move offer. Will you match it?

A Yes. We have the best free move in the industry, but if you prefer another legitimate competitor's offer we will beat it or match it.

Q Do I have to be moving from an apartment to qualify for a free move? Can I move from a house or storage facility?

A Yes. We can move you from a house, storage unit, etc. We are compensated by the apartment you are moving into.

Q If I'm moving to the Dallas area from another city can you move me for free?

A We cannot move you for free from another city but we can have the moving company unload your rental truck for you. We also work with a moving company that provides long distance moves and can apply your cash reward to the cost of your move from another city if you choose to use their company.

Q Can I schedule my move any day of the week?

A Yes. Our movers work every day except for Thanksgiving and Christmas.

Q Does the free move include moving boxes?

A No, but the moving company does sell boxes. We can have the moving company contact you with pricing.

Q Can your movers pack my items for me?

A Yes. The movers can arrange to pack your items for you for an hourly rate. Please notify us in advance of your move to arrange this service.

Q What methods of payment do you accept if there are additional charges that I'm responsible for?

A The moving companies will take cash or credit cards (excluding American Express) for payment. Any additional charges must be paid on the day of the move.

Q How far in advance do I need to schedule my move with the moving company?

A The earlier the better. A minimum of two weeks before your move-date is recommended, but we have been able to schedule moves in the same day. It mostly depends on how quickly the apartment community confirms our lease with them.

Q When should I report my lease to my agent?

A After you have turned in your application and leave any deposits with the apartment community to hold the apartment. Your agent will then get your lease confirmed with the apartment community as quickly as possible. As soon as your lease is confirmed we can schedule your free move. Most apartment communities do not notify us when you lease, and it is your responsibility to let your agent know where you leased at so we can get the confirmation process started as quickly as possible.

Q When can I schedule my free move?

A You will be able to schedule your free move after your agent confirms your lease with the apartment community. As soon as your agent confirms your lease they will send you a link to schedule your free move.


Contact Us | Privacy Policy | Reward Terms | Site Map | Blog
2011 Consumer's Choice Award Winners

2011 Consumer's Choice

Thank you Dallas for voting us winners of the 2010 & 2011 Consumer's Choice Awards
for Apartment Locator Service!